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Storm Monitoring and Preparation
Storm preparation doesn’t only happen in the days before a storm approaches. The Town of Apex Electric department prepares all year by strengthening our electric infrastructure, improving out outage management system, training staff and achieving top reliability in North Carolina. If a storm does hit we are ready to restore your power quickly and safely. Click here for weather related updates.
Your Storm Action Plan
Having a plan in place is one of the best ways to stay safe during a storm. While Town employees work year-round to operate safely and respond quickly, your preparation matters too. Knowing what to do before, during, and after a storm helps you stay ready and reduces risk.
Ready your home, purchase supplies and prepare for the storm.
- Build a Kit
- Update your contact information with the Town
- Download the Apex Outage App.
- Secure outdoor items such as grill, furniture, toys, etc.
Keep your family safe and monitor the local media until the storm passes.
- Turn off and unplug electrical appliances and equipment, such as televisions and computers.
- Stay indoors in an interior room, away from windows.
Report service outages, inspect damages and remain safe.
- Watch for downed power lines. Stay back and consider them energized. Energized lines can conduct electricity through the ground up to 35 feet away from the line. Call or report downed lines.
- Check for electrical damage inside your home, such as frayed wires, sparks, or the smell of burning insulation. If you find damage to your meter box or your weather head, don't turn you power on until an electrician inspects your system and makes necessary repairs.
- Do not connect your generator directly to your home's electrical system. It is dangerous to you, your neighbor and utility workers.
- Power Restoration
- My Neighbor Has Power But I Don't
- Report an Outage
Guides & Resources
Helpful tips for you and your home before, during and after a storm.