Utility Services

A NOTE REGARDING COVID-19: The Town of Apex has suspended all late fees and disconnects for non-payment during the COVID-19 emergency. We understand that the uncertainty of our current situation has created hardships for some in our community and we are here to support you. We also recognize that everyone’s situation is different and we encourage you to contact us at (919) 362-8676 or by emailing Utility Services to discuss what other options we may have to help.

Utility Connection / Disconnection

Complete the online form to connect or disconnect services, or stop by Town Hall.

Utility Account Access / Payments

View options for bill payment, or log in to our online portal for account access.

Electric Service

Report outages, service concerns, street lights out and find simple money saving tips.

Water Conservation

The odd/even irrigation schedule for all Apex water customers is enforceable year-round.

Water Resources

View a complete list of services that this department provides, including water and sewer.