Bulk Water

Hydrant Meter Rental

Request a hydrant meter rental set, move, pickup or repair No deposit is required. 24 hour notice is required to move, set or pickup the hydrant meter. Customers are prohibited from moving the hydrant meter.

Hydrant meter rental fees and bulk water usage is invoiced monthly. Current rental fee rates can be found under the heading Water & Sewer Rates - Bulk Water on page 7 of the Fee Schedule (PDF). Please contact (919) 372-7478 for billing and hydrant meter questions or concerns.

Bulk Water Station

The bulk water station is located at 105-A Upchurch Street. If you have an existing bulk water account the station is available 24/7.  A hydrant wrench is provided at the station to operate the hydrant.   Customers must provide their own hose (2-1/2" female NST connection) for connection. An air gap must remain throughout the filling process to prevent cross connection.

Directions on How to Operate the Station are provided on the interior door of the station.  Please contact Water Resources (919) 362-8166 if you have any questions or need assistance operating the station.  

New customers must contact Water Resources at (919) 362-8166 during normal business hours, 7:00 a.m. to 3:30 p.m., to setup a bulk water account and receive the access codes required to use the automated bulk water system.  The following information will be required to setup the account:  Company name, contact name, mailing address, phone number, email, and Federal ID number.

See link above for applicable bulk water connection rates.  Bulk water customers are invoiced at the first of the month for the previous months consumption.  Please direct any billing questions or issues to Water Resources at (919) 372-7478.

Contact

Report a Water or Sewer Emergency:

(919) 372-7475

Jimmy Cornell

Utilities Operations Manager
Email Jimmy Cornell
Phone: (919) 249-3536

John Osegueda

Water Quality Supervisor
Email John Osegueda
Phone: (919) 249-3411

David Watkins

Utility Field Crew Supervisor
Email David Watkins
Phone: (919) 249-3400 x 1018