Click on the following link to request a hydrant meter rental set, move, pickup or repair: www.apexnc.org/hydrantmeterrental. No deposit is required. 24 hour notice is required to move, set or pickup the hydrant meter. Customers are prohibited from moving the hydrant meter.
Please contact (919) 372-7478 for billing and hydrant meter questions or concerns.
Bulk Water Hook-up
The bulk water hook-up is located at 105-A Upchurch Street. Bulk water hook-up is available during normal business hours, 7:00 a.m. to 3:30 p.m., Monday - Friday, excluding holidays. Contact (919) 362-8166, Option 2 to setup an account and arrange for hook-up service. See link above for applicable rates. Bulk water hook-up is invoiced monthly.
A hydrant wrench is provided to operate the hydrant. A 2-1/2" hose is not provided and will be required for connection. An air gap must remain throughout the filling process to prevent cross connection.
Report a Water or Sewer Emergency:
Utilities Operations Manager Email
Phone: (919) 249-3536
Water Quality Supervisor Email
Phone: (919) 249-3411